Terms of Service for Frederick Glow Gear

Thank you for your interest in Frederick Glow Gear. We hope you enjoy our ultra unique products. Please see details about our terms of service below.

User Agreement
“Frederick Glow Gear” is a registered d/b/a of Vivid Red LLC. The following User Agreement and Policies is binding on all who access, visit, and use the website, www.frederickglowgear.com (“Site”) or engage any services (“Services”) provided by Frederick Glow Gear or Vivid Red (collectively “the Agreement”). If you choose to continue to visit, access, and use the Site or Services you are in complete acceptance of any changes or revisions to the User Agreement and Privacy Policy. If you do not accept the Agreement you may not continue to access, visit, and use the Site or Services.

Updates to the User Agreement and Privacy Policy:
Things change over time. We reserve the right to update, change, add, modify or remove portions of this Agreement at any time. We will provide the date of any revisions at the top of this page. It is up to you to check back to review.

No Unauthorized Use Conditions
HARVESTING OR COLLECTING ANY INFORMATION ABOUT OUR SITE, USERS, REGISTRANTS OF THE SITE OR ANY SITE PRODUCTS FOR THE PURPOSE OF SENDING UNAUTHORIZED BULK COMMUNICATIONS IS NOT ALLOWED. ANY UNSOLICITED OR UNAUTHORIZED HARVESTING OF CONTACTS FOR THE PURPOSE OF SENDING BULK COMMUNICATIONS WITHOUT APPROVAL IS CONSIDERED A DIRECT VIOLATION OF THIS USER AGREEMENT AND MAY RESULT IN IMMEDIATE TERMINATION OF YOUR ACCOUNT OR ACCESS TO THE SITE. YOU AGREE THAT SPECIAL TEES MAY TAKE ANY LEGAL AND TECHNICAL REMEDIES TO PREVENT UNSOLICITED BULK COMMUNICATIONS OF ANY KIND.

Age Requirements for the Users
Users of this Site and Service for personal projects must be eighteen (18) years of age or older. Users who are younger must be operating in conjunction with an adult, or acting guardian who is responsible per the terms of this Agreement.

Google reCAPTCHA
WHAT IS RECAPTCHA?
reCAPTCHA protects your website from fraud and abuse.
reCAPTCHA uses an advanced risk analysis engine and adaptive challenges to keep malicious software from engaging in abusive activities on your website. Meanwhile, legitimate users will be able to login, make purchases, view pages, or create accounts and fake users will be blocked. By engaging in our site, you are accepting the terms of service regarding Googles’s reCAPTCHA terms of service.

Personal Information We Collect
We collect information that you willingly provide us directly through your use of our Site, your email interaction, and from third parties. When you use our website or engage our Services via any means or transmission, we collect information you willingly provide so that we have the ability to engage you for the following purposes including but not limited to: communication regarding quotes, art/design details, payment, and order details.

We keep such personal information on your behalf for purpose of fulfilling your needs and building of a long relationship.

Some of the resources available on our site require personal information including, but not limited to the following: your name, email address, phone number, credit or debit card information, business address, and shipping address (collectively, “Personal Information”). Other forms of personal information include contents of messages sent to us via the Site, Fax, Phone, Email or any other transmission. Other information we collect and retain include your order history, customer number, associated order number(s), art approvals, the total balance of your former orders, quote request details, and order details.  

Sometimes we collect information about you from third parties. This situation may occur when corresponding with multiple contacts for an order. We also may collect information from public sources. We may use applications, servers and other services provided by third-party entities, such as Google Analytics, to help improve our Site and Services. These entities may use cookies and other methods of gathering information.
How We Use Your Information
We primarily use your information, and Personal information and/or Content so we can manage your orders effectively from beginning to end. We also leverage your information to manage your account, answer questions, provide solutions to your needs or inquiries, make recommendations based on your indications, preferences and specifications, and for overall communication with you about our Services.  

We also use your information and Personal Information to connect with you regarding seasonal updates, helpful tips, and promotional programs.We may advertise to you through our Site, via email, or via third party websites.

Social Media
Any information or content you provide us on Social Media or any other form of electronic application you share with us is for us to us for any purpose we choose without limitation.